Customer Support AI
A virtual AI assistant that answers customer questions 24/7, triages complex cases to humans, and integrates with your website, WhatsApp, and email. From €500.
What can an AI customer support chatbot do?
24/7 automated answers
Responds to frequently asked questions about products, delivery, returns, and opening hours — any time of day or night.
Triage and escalation
Complex questions are routed to the right person: the correct sales rep, technical specialist, or via email.
Knowledge base integration
The chatbot reads your product catalogue or service list and responds with specific, accurate information.
WhatsApp and email
Works beyond the website chat widget — can handle WhatsApp Business messages and incoming email enquiries.
Bookings and appointments
Integrates with Google Calendar or Calendly — customers can book appointments directly through the chatbot.
Lead data collection
Collects contact details, names, and preferences and automatically pushes them to your CRM.
Indicative pricing
| Solution | Price | Timeline |
|---|---|---|
| Simple FAQ chatbot (website) | €500–1,200 | 1–2 wks |
| Chatbot with product catalogue | €1,000–2,500 | 2–4 wks |
| Multi-channel (website + WhatsApp + email) | €2,000–3,000 | 3–5 wks |
| Monthly maintenance & API | €100–400/mo | Ongoing |
Frequently asked questions
How much does an AI customer support chatbot cost?+
Simple FAQ chatbot — €500–1,200. With product catalogue — €1,000–2,500. Multi-channel — €2,000–3,000. Monthly maintenance — €100–400.
What channels can it be connected to?+
Website, WhatsApp Business, Facebook Messenger, Telegram, email. It can also integrate with your CRM, product catalogues, and documents.
Can the chatbot replace a customer support team?+
Not entirely, but it can reduce the workload by 60–80%. Simple questions are handled automatically; complex cases are routed to a human.
How long does implementation take?+
Simple FAQ chatbot — 1–2 weeks. With product catalogue — 2–4 weeks. Multi-channel — 3–5 weeks.
Add an AI assistant to your support
Describe how you currently handle customer enquiries — within 48h you will receive proposals from verified AI customer support specialists.
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